Unified Vision

Tech Lead Manager

June 2023 - Present

Led a team in transitioning the platform to a marketplace model, implementing SaaS permissioning and multi-tenant architecture. Improved engineering practices, mentored team members, and collaborated with key stakeholders to align with business goals.

Details

  • I joined Unified Vision as a Lead Engineer with focus on building after a sour taste of management from Atmosphere TV. However after just a couple of months, with some good mentorship, I returned to management!

    Leadership & Team Management:
    • Took over a team of 10 engineers, later streamlined to 6, and eventually expanded again to 8. Our responsibility to lead a combined team managing billing, scheduling, SOAP notes, access control and the dashboard.
    • Successfully managed both high-performing and underperforming team members, providing mentorship and guidance to improve performance and foster ownership among junior and senior engineers. This lead to a reduction in the perceived need for oversight by the head of engineering.
    • Led hiring and training efforts, including recruiting a top-performing staff engineer.
  • Project & Product Management:
    • Initiated and led the development of a referral application, overseeing a small team to deliver an increased growth in leads.
    • Directed the implementation of SaaS permissioning, managing groups, members, and their permissions across the platform.
    • Spearheaded efforts to ensure all existing platform features, including billing and dashboard functionalities, were compatible with a new multi-tenant model.
    • Collaborated closely with two product managers, a principal engineer, the CEO, and the Head of Engineering to align project goals, prioritize tasks, and ensure successful project delivery.
  • Operational Excellence & Quality Assurance:
    • Collaborated with cross-functional leadership to overhaul the on-call model, establish robust monitoring, and optimize operational processes.
    • Leveraged Datadog RUM metrics to identify and implement performance improvements, such as enhancing page loading speeds, and developed comprehensive dashboards for monitoring and alerting using Datadog and PagerDuty.
  • Strategic Initiatives:
    • Played a pivotal role in transforming the company's business model, aligning engineering efforts with new marketplace objectives, and ensuring smooth transition and integration of new processes and features.